A B2B order is an e-commerce transaction between two businesses. These orders are usually for quantities larger than B2C orders and are typically shipped to retailers, wholesalers, and commercial establishments.

A B2B order is created when you want to:

Eshopbox allows you to create and manage B2B orders with ease from your workspace. Learn here how to create a B2B order.

Once a B2B order is created you can track it using the following information.

Before creating a B2B order, we recommend you to verify the available inventory. Eshopbox allows you to create a B2B order even if the inventory is inadequate.

The inventory allocation takes place after the confirmation of the B2B order. The available quantity will be processed, while any unavailable quantity will be canceled.

Learn here about the reasons for quantity mismatch in a B2B order.

Note: You can create a single B2B order for a maximum of 3000 quantities only.

In this article, you will learn

Within your Eshopbox workspace, a B2B order progresses through various statuses based on the actions carried out at the fulfilment location.

This involves a series of activities i.e. confirming the order, creating a picklist, picking and packing the items, creating a manifest, and handing the order to the courier.

To fulfil a B2B order, you need to create the same on your workspace. Learn here how to create a B2B order.

Once a shipment is created at your fulfilment location, the first step is to confirm the order to start the order processing. Learn here how to confirm B2B orders.

Once a B2B order is confirmed you need to create a picklist. A picklist refers to a list of items that need to be picked together. You can create multiple picklists for a single B2B order. Learn here how to create a picklist for B2B orders.

Once a picklist is created, it is handed over to a picker who then physically collects the items listed on the picklist from their designated storage locations. Learn here how to pick B2B orders.

Once all the items on the picklist have been picked up and brought to the staging area, you need to pack them. Packing involves creating a box, packing items, and printing the packing slip and box label. Learn here how to pack B2B orders.

After successfully packing a B2B order at your own fulfilment location, you need to schedule it for pickup. The status of the order will be updated as Scheduled on your workspace. Learn here how to schedule a B2B order.

Once all the items of the B2B order are packed, you need to create a manifest for the shipments. Manifest is the proof of handing over the shipment to the courier partner. Learn here how to create a manifest for B2B orders.

Once the shipment is handed over to the courier partner, you need to mark it as handover done. Learn here how to hand over B2B orders.

The below workflow will explain how a B2B order is processed at an Eshopbox fulfilment location.

Here’s a quick breakdown of each of the steps to represent the flow:

To fulfil a B2B order, you need to create the same on your workspace. The status of the order will be updated as Created on your workspace. Learn here how to create a B2B order.

Once a B2B order is created on your workspace, the Eshopbox fulfilment center confirms it and starts its picking. The status of the B2B order is updated as Processing on your workspace.

Eshopbox fulfilment centers pack the items in boxes and keep them ready for dispatch. The status of the B2B order is updated as Packed on your workspace. You need to then schedule the pickup.

After the order is successfully packed, you need to schedule it to book an appointment for its pickup by providing the pickup date and required documents for pickup such as an Invoice and e-way bill. The status of the order will be updated as Scheduled on your workspace. Learn here how to schedule the pickup for a B2B order.

Once the B2B order is handed over to the courier partner, the status of the B2B order is updated as Dispatched on your workspace.

Note: You can only cancel a B2B order till it is in the Created status. Learn here how to cancel a B2B order.