Picking B2B order items

Picking B2B order items

The picking process in a warehouse includes operations whose purpose is to retrieve and prepare products requested by customers. In essence, order picking consists of collecting and combining the individual products that make up a customer’s order.

In this article, you will learn how to pick B2B order items.

To pick B2B order items you need to:

  • Create a picklist

  • Pick items from their designated locations

Steps to create a picklist

Before you start

A picklist is created to:

  • Keep the picking process organized by assigning a set of orders to each picker

  • Group the items that need to be processed together

  • Define an optimum picking route for each picker by suggesting the location of items to be picked

To create a picklist at your fulfillment location, you need to follow the below steps:

  • Step 1: Log in to your Eshopbox workspace.

  • Step 2: From the header, navigate to Orders > Process B2B orders.

    You will be redirected to the Confirm B2B Orders page.

  • Step 3: Click on Create Picklist.

    You will be redirected to the B2B Shipments page.

  • Step 4: Click on Create picklist against the particular shipment.

  • You will be redirected to Create picklist page.

  • Step 5: To manage a high count of items in a B2B order efficiently, you can create multiple picklists. Simply specify the desired number of items you wish to assign to each picklist. This approach ensures better organization and streamlined handling of large-scale orders. Click on Submit.

Note: Number of picklists created = Total number of items in the shipment / Number of items in picklist For example, Total items in the shipments = 300 You provided the number of items in the picklist = 100 Eshopbox will create 3 picklists and each picklist will contain 100 items You can create a picklist with a maximum of 200 items only

Once you submit, the picklist will be created and a Picklist ID will be generated.

  • Step 6: Once the picklist is created for the selected shipments, the shipment will move to picking status

  • Once the picklist is created, you need to pick the items.

Steps to pick items

Before you start, make sure:

  • The picklist is created and the picklist ID is handy with you.

  • You have a tote handy with you to keep the picked items.

  • You have a handheld device with a good internet connection in the picking area.

Picking refers to the process of collecting items from the storage location as per the picklist.

  • Step 1: Log in to your Eshopbox workspace.

  • Step 2: From the header, navigate to Orders > Process B2B orders.

You will be redirected to the Confirm B2B Orders page

  • Step 3: Click on Pick.

  • You will be redirected to the Picklists (B2B) page.

  • Step 4: Click on Start picking against the picklist, you wish to process.

    Note: The latest picklist will be shown on the top. You can also know the picklist ID for any shipment by navigating to In Picking view on the B2B shipments page.

  • You will be redirected to the Pick page.

  • Step 5: Click on Add to start picking the items.

You will be redirected to the pick items page.

Step 6: To pick items, you'll get the suggested shelf from which these item needs to be picked. This list will be sorted in ascending order as per the shelf ID, so that you can follow the picking route as per the shelf’s sequence. Now, scan the shelf from which you want to pick the items and click Next.

Note: To ensure you get an optimal picking route, you need to ensure the shelf labels are pasted on the physical shelf in the proper sequence. Learn more about how to add a shelf.

Step 7: Pick the item, scan its scannable identifier/item barcode* and press enter to confirm the picking. Similarly, pick and scan all the remaining items to be picked from the shelf. Once you have scanned all the items for the particular shelf, click on Submit to proceed to the next shelf.

Note: Added items will be visible in the selected section. You can click on the selected to view or remove any picked items from the shelf. Once you submit a shelf, you will not be able to remove any of its selected items.

* Note:

For SKU-level traceability, you need to scan the scannable identifier.

For item-level traceability, you need to scan the item barcode.

Note: In case you do not find an item on the suggested shelf, then you need to mark that item as not found. Learn more on how to mark an item as not found.

Step 8: Repeat steps 6 and 7 to pick items from all the other shelves in the picklist and click on Complete.

Step 9: Verify the list of items picked from the shelf and click on Next.

Note: In case you need to place items of a picklist in multiple totes, you need to scan all the totes in which you are keeping the items. This is required so that all the totes are mapped with the particular picklist and at the time of packing, you will be able to search using any of the totes and you can also know which other totes are mapped to the same picklist.

Step 10: Scan the Tote code from the tote label in which you want to place the picked items and click on Submit.

Once all the items on the picklist are picked, you need to take them to the packing staging area for packing.

Step 11: Scan the Staging area code where you want to keep the tote containing picked items.

Note: The staging area acts as an assembly area to consolidate all picklists for a single B2B order in one location. Each B2B order can be assigned to only one staging area. Once all picklists for the order are gathered in the staging area, the order is marked as picked. Learn how to pack B2B orders.
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Scenario 1: Item not found on the suggested shelf

After choosing a shelf for picking, you need to make sure to pick all the items from the particular shelf. In case you are unable to find any items on the suggested shelf, you will get a step to mark these items as not found on the shelf

Step 1: You will be shown a list of items that you have not picked from that shelf along with the details of the total available inventory for the particular items on the shelf. You can verify the details and click on Submit to mark the items as not found.

When a product is marked not found on the shelf, it will mark “all the pending to pick B2C and B2B order items for this product with this suggested shelf” as not found.

Also when the product is marked not found on a shelf, then the system will search for the next available shelf for all not found order items and do the following:

  1. If the inventory is available on any other shelf, the system will automatically update the inventory location and suggest the next recommended shelf to pick the items. You will be able to pick the item from the next suggested shelf in the same picklist.

  2. If the inventory is not available on any other shelf, then the shipment will be canceled and the order will be shown as unfulfillable on the All Orders page with its unfulfillable reason as “Item not found at location”. Once the inventory is added back, the system will automatically create a new shipment so that it can be fulfilled.

Impact on inventory when an item is marked not found: When you mark any item as not found, the entire available quantity of that product on the particular shelf is reduced to 0 and added to the not found quantity in the inventory. This is done so that you do not receive any further orders for the not found inventory and avoid order cancellation. In case the inventory is found later, you can mark the inventory as found.