Reports
Tracking Notifications with Eshopbox shipping
Using the Notifications report on your workspace, you can effectively track and monitor the notifications sent to your customers across various channels like SMS, Whatsapp and email. In order to track this, you need to enable the notifications for ...
Tracking Regional Utilization Rate with Eshopbox
Regional utilization rate is calculated as the percentage (%) of local and zonal orders out of your total orders. Tracking the regional utilization rate is important to monitor inventory availability and performance in different geographic regions. ...
Tracking In-transit exception rate with Eshopbox shipping
The in-transit exception rate refers to the percentage of orders stuck in transit, lost, or damaged for the forward journey. The in-transit exception rate dashboard provides you with the following insights: The number of orders that have experienced ...
Tracking Failed Delivery rate with Eshopbox shipping
The failed delivery rate refers to the percentage of orders for which Eshopbox attempted the delivery to the customer but failed to deliver. The failed delivery dashboard provides you with the following insights: The percentage of deliveries which ...
Tracking Time to deliver with Eshopbox shipping
The time to deliver is calculated as the difference between the order creation time and the time of the first delivery attempt. You can calculate the time to deliver using the order delivery time filter as well. Note: Depending on the selected ...
Tracking On-time delivery with Eshopbox shipping
The On-time delivery rate refers to the percentage of orders where the delivery is attempted within the expected delivery date. The On-time delivery dashboard provides you with the following insights: Delivery performance on the most frequent routes ...
Tracking On-time handover with Eshopbox
The on-time handover rate refers to the percentage of orders handed over to the courier partner within the expected handover date. The On-time handover dashboard provides you with the following insights: Orders that are handed over on time, where ...
Tracking On time RTS rate with Eshopbox
The on-time ready-to-ship rate refers to the percentage of orders where the ready-to-ship (RTS) is attempted within the expected RTS date. The On-time RTS rate dashboard provides you with the following insights: Orders that are Ready to ship on time, ...