Customizing Invoices

Eshopbox generates an invoice whenever an order is marked as Ready to Ship. This invoice is generated adhering to the GST mandates and needs to be printed and packed along with the item.

Understanding an invoice

Below are the attributes that are present in an invoice generated by Eshopbox and its meaning.

Attribute	Description
Sold by	Company name and address from where you are shipping the order. You can configure or update these details by editing the location from which your order is being shipped. Learn how to edit location details here. Note: Updating the address of the location will also update the pickup address on the shipping label.
GSTIN	GST number of the state from where you are shipping the order. You can configure or update the GSTIN by editing the location from which your order is being shipped. Learn how to edit location details here.
PAN number	Eshopbox identifies the PAN number from the GSTIN number provided by you.
State/ State code	State and state code from where you are shipping the order. Eshopbox identifies this from the state of your shipping location.
QR code	Eshopbox enables you to add a QR code on your invoice for your customers to make an online payment. Learn here how to enable the QR code on the invoice.
Billing and Shipping address	Customer name and address associated with the order.
Invoice number	This is an auto-generated number assigned to every invoice. Eshopbox enables you to configure the invoice prefix for each location according to your requirements. Learn how to edit location details here.
Invoice date	Date when the order was marked as Ready to ship in Eshopbox.
Shipping ID	This is a unique ID auto-generated by Eshopbox and assigned to every shipment.
Payment method	Mode of payment (Prepaid/Cash on delivery) opted by the customer at the time of placing the order.
Order number	Customer order ID of your order.
Order date	Date when the order was placed on the sales channel.
Items in the invoice	- Product Title - HSN code - Serial number, if applicable - Quantity - MRP
Payment ID	It is a unique payment ID generated by the payment gateway for prepaid orders. This is available only for Shopify orders.
Registered address	It is the registered address of your company. By default, Eshopbox uses the Sold by address as your registered address. If you wish to update the registered address, you need to raise a ticket to Eshopbox. Learn here how to raise a support ticket.
Company logo	It is the logo of your company to be printed on the invoice. You can configure or update the company logo by editing the location from where your order is being shipped. Learn how to edit location details here. In case of a self fulfilment location, need to raise a ticket to Eshopbox. Learn here how to raise a support ticket.
Authorised signature and stamp	An invoice requires a signature and stamp for authorisation. You can configure or update the sign and stamp by editing the location from where your order is being shipped. Learn how to edit location details here. In case of a self fulfilment location, need to raise a ticket to Eshopbox. Learn here how to raise a support ticket.

Customizing an invoice

An invoice generated by Eshopbox follows all the GST mandates.

However, if you want to make any customizations in the invoice, such as the addition or removal of any details, you can do the same by raising a support ticket to Eshopbox. Learn here how to raise a support ticket.

FAQs

I want to add a QR code to my invoice. How to do this?

Adding a QR code on the invoice facilitates Digital Payments, digital Tracking and Authentication, and GST Compliance. To enable a Dynamic QR code for your invoices, you need to raise a support ticket to Eshopbox and share the details below.

Payee UPI: UPI address on which payment needs to be collected for COD orders
Payee name: Name of the entity, i.e. company name.
Bank details: Bank name and IFSC code.

We will get the details configured to enable the QR code on the invoices. Once enabled, you can verify the same by downloading the invoices from your workspace.

Note: This will only apply to invoices generated after this is enabled. The invoices that have already been generated will not have the QR code.