Risk Score
Troubleshooting orders on hold due to high-risk score
Orders with a high-risk score are put on hold by Eshopbox. This is done to allow you time to identify the orders on hold due to high risk and take proper action before processing them. In this article, you will learn how to troubleshoot orders with a ...
Enabling risk score on your workspace
Enabling the risk score feature allows you to track and troubleshoot the orders on hold due to high risk. In this article, you will learn how to enable risk score on your workspace. Enabling risk score on your workspace To enable risk score on your ...
Understanding the risk score feature
There are occasions when an order cannot be delivered to the customer for various reasons, resulting in a failed delivery. To minimise this, Eshopbox has devised a feature of assigning a risk score to the orders to predict the chances of a failed ...