You can make your products available on different sales channels integrated via Unicommerce, corresponding to their availability in Eshopbox.
Before you start
Make sure you have an active Unicommerce item master. Learn here how to create an item master in Unicommerce
You have integrated your Unicommerce account with Eshopbox
How to make products available on sales channels integrated via Unicommerce?
Product availability on sales channels integrated via Unicommerce is a two-step process.
Step 1: You need to first create the products in Unicommerce item master as well as on Eshopbox. If the products are already created, you can make your products available on the Eshopbox workspace and sync the same with Unicommerce for proper inventory updates. This step needs to be performed only once, even if you are integrating with different sales channels.
Step 2: You need to make the products available on Unicommerce to different sales channels in bulk. Learn here how to update listings in bulk on Unicommerce. This needs to be done separately for every sales channel. Learn how to make your products available on different sales channels via Unicommerce.
To make a product available on any sales channel integrated via Unicommerce, you need to first create the product on Unicommerce and Eshopbox.
Creating a product on Unicommerce
A product can be created either individually or in bulk on Unicommerce.
To create a product individually, navigate to Products > Add products and enter the relevant details.
To create products in bulk, navigate to Tools > Import. Select the Import type as Item Master and Import options as Create and update existing.
Creating a product on Eshopbox
To create a product on Eshopbox, navigate to Inventory > All products.
Click on Import.
Select Manage product availability on sales channel > Make products available to a sales channel.
Select the sales channel format.
Click on Download template. Learn here how to fill in the CSV correctly to create a product.
Once the products are created on Unicommerce and Eshopbox, you need to sync the product catalog on Unicommerce.
To do so, navigate to Settings > Channels.
Select Channel.
Click on Catalog sync.
On performing Catalog sync, the products listed on Unicommerce and the respective sales channel will get linked automatically. For some sales channels for e.g., JioMart, the catalog might not sync automatically, so in that case, you need to list the products manually.
You need to check for the Unlinked items and sync them again manually. For this, navigate to Products > Listing > Unlinked.
For linking Unlinked Items, you need to download the CSV file, add the relevant details and import the same. To download the CSV file, navigate to Tools > Import > channel item type.
You need to fill in these mandatory fields in the CSV and upload the same.
Channel name
Channel Product ID
Seller SKU code
Uniware SKU code
Live: 1
Verified: 1
The items will now get linked automatically.
Once the products are listed on Unicommerce, you need to manage their availability on Eshopbox to ensure proper inventory sync. This can be done by setting the build your catalog automation as ON.
You can also manually update a product's availability on Unicommerce from your workspace.
Navigate to Inventory > All Products
Search the product using ESIN or SKU
Navigate to the Availability tab from the detail page.
Here you will be able to see all enabled sales channels, listing IDs, and availability status
Navigate to Unicommerce sales channel
You can manage the availability of the product on the sales channel by toggling the button 'on' or 'off'
Note: If you toggle the button 'on', the product will be available on the sales channel, i.e., the sales channel can read and track inventory updates for this product.
If you have toggled the button 'off', the product will not be available on the sales channel, i.e., the sales channel cannot read and track inventory updates for this product
Once you toggle the button ‘on’, you need to enter the Unicommerce SKU for that product and click on Save
Note: Making a product available to Unicommerce from Eshopobox does not necessarily mean customers can see your products. Product availability depends on multiple other factors like whether the product has adequate sellable inventory, whether the channel has delisted the product, etc.
Managing Virtual Kit availability
You can create a Virtual Kit on Unicommerce as well as on Eshopbox. If there are two base components, A and B, to be created as a Virtual kit C, then there are two ways to create the same.
Option 1: You need to create and map both the base components A and B on Unicommerce as well as on Eshopbox. Component C needs to be created as a virtual kit on eshopbox but as a base product on Unicommerce. Based on the inventory of base components A and B, Eshopbox will update the inventory for the Virtual kit C on its workspace and update it directly for the base component C on Unicommerce
| Component A | Component B | Component C |
Unicommerce | Base product | Base product | Base product |
Eshopbox | Base product | Base product | Virtual Kit |
Option 2: You need to create and map both the base components A and B on Unicommerce as well as on Eshopbox, but the virtual kit needs to be created only on Unicommerce. When the base components' inventory is updated on Eshopbox, the same will be synced on Unicommerce, and Unicommerce will calculate the inventory and update it for the Virtual kit created.
| Component A | Component B | Component C |
Unicommerce | Base product | Base product | Virtual kit |
Eshopbox | Base product | Base product | - |
Note: We recommend you to mark the product as a Virtual kit on Eshopbox and as a base product on Unicommerce.