Product availability
Eshopbox enables you to sell your products across multiple sales channels simultaneously. When an order comes in from any integrated channel, Eshopbox automatically creates a corresponding product if the order's SKU doesn't exist in your workspace.
However, we recommend creating products and making them available in your Eshopbox workspace for the following reasons:
It gives integrated sales channels accurate, real-time visibility of your inventory levels and automatically tracks all inventory changes across your multi-channel selling operation.
It prevents duplicate product creation, which might happen if the same product is listed with different SKUs across sales channels.
Enabling product availability does not create a new listing in your Eshopbox workspace. Instead, it maps the existing active listing from your sales channel to your Eshopbox workspace.
In this article, you will learn how to manage product availability in your Eshopbox workspace.
To manage the product availability on your Eshopbox workspace, you need to follow the below-given steps:
Step 1: From the header, navigate to Inventory > All Products.
Step 2: Search the product using ESIN or SKU for which you want to view the product availability.
Step 3: Navigate to the Availability tab. You can view the list of all the enabled sales channels, the listing ID, and the availability status.
Step 4: You can view the availability status of the SKU on the respective sales channel as below:
ON: If the toggle is ON, the sales channel can track the inventory updates for this product. You need to enter the product ID present on the corresponding sales channel.
For Shopify, you need to mention the Shopify handle and SKU. Learn here how to manage product availability on Shopify.
For Flipkart, you need to enter the FSN/ SKU. Learn here how to manage product availability on Flipkart.
For Amazon, you need to enter the ASIN or Amazon SKU and Amazon fulfilment type. Learn here how to manage product availability on Amazon.
For Myntra, you need to enter the Myntra SKU ID. Learn here how to manage product availability on Myntra.
OFF: If the toggle is OFF, the sales channel will not be able to track the inventory updates for this product.
Turning the toggle OFF might not necessarily hide the product from the sales channel catalog. The last inventory update shared with the sales channel may still be available, and the orders might be created in the Eshopbox workspace. If you want to hide the product from the sales channel catalog, you must do so from the sales channel's seller panel.You can also view the details provided to make the product available on the sale channel by navigating to the Details tab.
Note:
If you have multiple listing IDs for a single product, only one will be visible on your Eshopbox workspace.
You can also download the product availability report and the product details from your Eshopbox workspace. Learn here to export product reports.
FAQ
Will updating my product catalog on the Eshopbox workspace sync my products across all the integrated sales channels?
No. The catalog sync is one-way, i.e., Eshopbox only retrieves and imports catalog information from your integrated sales channels. It does not transmit, publish, or update any product information back to these channels. This ensures your original product listings on each sales channel remain unchanged.
This sync mechanism simplifies your operations by automatically importing product details from your sales channels into your Eshopbox workspace, eliminating the need for manual data entry.