A consignment is a batch of goods that is received at a fulfilment location to fulfil orders. You need to create a consignment on your workspace to

Creating a consignment on the Eshopbox workspace is important to ensure:

With each consignment, you can view the following details:

In this article, you will learn

Within your Eshopbox workspace, a consignment progresses through various statuses based on the actions carried out at the fulfilment location.

To receive inventory at your own fulfilment location, you need to follow the below steps:

Before you can receive inventory at your own fulfilment location, it is necessary to create a consignment on your workspace. Creating a consignment on the Eshopbox workspace is crucial for organizing and streamlining the inward process. It ensures the availability of necessary details of the consignment to be received at the fulfilment location. Learn here how to create a consignment.

To initiate the receipt of your items, you need to generate a Goods Receipt Note (GRN) for each box in your consignment. The GRN serves as a record to verify the actual quantity of items received in a box for a specific consignment, facilitating a comparison between the delivered goods and the ordered goods. Learn here how to receive items.

To ensure accuracy, you need to inspect the items upon receipt and categorize them as either accepted or rejected based on their physical condition. Once done, you need to assign the rejected items a suitable rejection reason and proceed with putaway.

The quality check process helps to ensure that:

Learn here how to conduct quality checks.

To ensure efficient inventory management, you need to select the appropriate putaway type and store the received inventory in assigned storage locations. After completing the putaway process, an inventory update is shared across all integrated sales channels. Learn here how to perform putaway.

Once the inventory is safely stored at the assigned locations, it is necessary to mark the consignment as closed. You need to provide an acknowledgement for all the boxes received at the fulfilment location. After you have received all the items of a consignment and their quality check is done, you need to close the consignment. Learn here how to close the consignment.

Before you send inventory to an Eshopbox fulfilment centre, it is necessary to create a consignment on your workspace. Creating a consignment on the Eshopbox workspace is crucial for organizing and streamlining the inward process. It ensures the availability of necessary details of the consignment to be received at the fulfilment centre. Learn here how to create a consignment on your Eshopbox workspace.

Once have successfully created a consignment on the Eshopbox workspace, it is important to schedule it for an appointment to ensure timely receiving at the Eshopbox fulfilment centre. Learn here how to schedule a created consignment.

Note: In case you fail to deliver the consignment on the booked date, you need to reschedule it on your Eshopbox workspace before sending the consignment to the fulfilment centre.

It is important to meticulously prepare all the items according to Eshopbox's product guidelines. Learn here about Eshopbox’s product guidelines.

If the consignment received is not as per the above guidelines, you may incur a non-compliance fee, or it may also lead to the rejection of the consignment.

Once a consignment is created, you can track it using the following information.

You can also track the information related to your consignments by navigating to Inventory > Consignments > All consignments. You can view the following details on the Track consignment page:

Once the consignment has been marked as completed, you can view the following details:

You can export the detailed consignment report from your workspace for a consignment. To do so, you need to follow the below-given steps:

The excess items received in a consignment are treated as Overage that cannot be received due to missing identifiers like

An unexpected consignment refers to the consignment created by Eshopbox to inward the excess inventory received along with the originally created consignment.

For example, If you have created a consignment for 100 units of SKU A but we have received 120 quantities instead of 100, then the additional 20 quantities will be considered as excess.

If the 20 excess units are scannable (intact item tag/ barcode) and the product is created in Eshopbox, then an unexpected consignment will be created for this with the same consignment number as the original with an added prefix as UC.

Note: You can manage whether you want to receive excess items in a consignment.

To update your unexpected consignment settings, please raise a support ticket. Learn here how to raise a ticket to Eshopbox.

Whenever an item is received at the Eshopbox fulfilment location, a unique item barcode is pasted on the outer packaging of each unit. All the further movement and processing of the item in the fulfilment centre happens by scanning the item barcode.

There can be certain instances when the item barcode might get removed accidentally while handling. Without the item barcode, these items cannot be picked for order processing or stock count. Such inventory is then flagged as under investigation.

To rectify this, Eshopbox re-inward these items by creating a new consignment labelled as re-inward (missing barcodes). This involves generating new barcodes and restocking the items. Once the receiving is completed for these items, its inventory is reduced from Under investigation and added back to your Sellable inventory.