Risk Score
Troubleshooting orders on hold due to high-risk score
Orders with a high-risk score are put on hold by Eshopbox. This is done to allow you time to identify the orders on hold due to high risk and take proper action before processing them. In this article, you will learn how to troubleshoot orders with a ...
Enabling risk score on your workspace
The Risk Score feature enables you to track and troubleshoot orders that are placed on hold due to high-risk indicators, helping reduce failed deliveries. By identifying potentially risky orders early in the fulfillment process, the feature supports ...
Understanding the risk score feature
There are occasions when an order cannot be delivered to the customer for various reasons, resulting in a failed delivery. To minimise this, Eshopbox has devised a feature of assigning a risk score to the orders to predict the chances of a failed ...