You can download the documents related to an order, like shipping labels, shipping invoices or proof of handover from your Eshopbox workspace.
Shipping label and invoice
The shipping label and invoice are generated when you pack an order. Learn here how to pack an order.
To download the generated shipping label and invoice, you need to follow the below steps:
Step 1: Log in to your Eshopbox workspace.
Step 2: From the header, navigate to Orders > Process order.
Step 3: You will be redirected to the Shipments page. Search the order.
Step 4: Click on Reprint Invoice. You will be redirected to a new window where a PDF with the shipping invoice and label will open up.
Step 5: From the print popup, select your printer device in the destination field and click on Print.
The shipping label and invoice will be downloaded.
Shipping invoice
In case you want to download the shipping invoice only, you need to follow the below-given steps:
Step 1: From the header, navigate to Orders > All orders.
Step 2: You will be redirected to the Orders page. Search the order for which you need the shipping invoice.
Step 3: Click on the download icon next to the invoice number.
Note: You can also access the invoice URL from the Sales order report. Learn here how to export the sales report from your workspace.
Proof of handover
The proof of handover is generated when the order has been handed over to the courier partner.
To download the proof of handover, you need to follow the below steps:
Step 1: From the header, navigate to Orders > All orders.
Step 2: You will be redirected to the Orders page. Search the order for which you want to download the proof of handover.
Step 3: Click on the download icon next to the Manifest ID.
The proof of handover for that order will get downloaded.