Daily pick capacity (DPC) is an essential metric Eshopbox will use to deploy resources for your workspace. It is vital to understand your daily pick capacity to plan your inventory supply and order fulfilment.
In this article, you will learn:
Your daily pick capacity is based on the historical average of your order pick volume over the past 90 days.
Note: Eshopbox's fulfilment and order processing SLAs will not apply during the first 90 days of service.
If you expect a significant increase in processing volume due to events like product launches, flash sales, marketing campaigns, or media coverage, please notify Eshopbox in advance.
To do so, you need to raise a ticket to Eshopbox Support sharing the below details:
Which activities will experience the surge?
Which Eshopbox fulfilment centre will be affected?
What is the expected duration of the volume surge?
What is the maximum expected volume during this period?
We will fulfil your orders in any case, but having more information helps us plan resources effectively. However, without advance notification, we may be unable to meet our promised SLAs.