Handling return claims
Managing claims
If you have opted for the Advanced plan, Eshopbox provides you with a dashboard to track and manage claims created for returns marked as lost or damaged. Using this dashboard, you can view the claims present in different statuses, move a claim from ...
Tracking claims
Using your Eshopbox workspace, you can track and manage claims effectively. Whether you need to review claims for lost or damaged returns, identify rejection reasons, or export detailed reports, Eshopbox provides complete visibility and control over ...
Configuring Claims settings
Enabling and configuring the claim settings on your Eshopbox workspace allows you to efficiently manage and track the claims filed for lost and damaged cases. By enabling the claim feature and setting the correct filing period for each sales channel, ...
Eshopbox Claims Management Overview
As an ecommerce seller, returns are a reality. However, some returns bring unexpected losses, such as items returned in a damaged condition, missing from the packet, or entirely different from what was shipped. These situations directly impact your ...