In order to make sure your Shopify store is running smoothly, there are a few common mistakes that you should avoid.

• Do not manually mark an order as fulfilled on the Shopify store for locations connected to Eshopbox. Eshopbox won’t be able to create such orders on the workspace.

• If you are manually fulfilling an order on the Shopify store for a location that is not connected to Eshopbox, then make sure the location set is not an Eshopbox fulfilment location.

• Do not edit the inventory manually for any SKU for a location connected to Eshopbox on the Shopify store. This can result in creating unfulfillable orders on the Eshopbox workspace.

• Do not edit any customer details i.e. shipping details or phone number of an order on Shopify once the order is created on the Eshopbox workspace. The changes made in the Shopify store won’t reflect on the workspace.

  Eshopbox suggests you to make any such changes in the customer details if needed directly from your Eshopbox customer portal. Learn here how to edit delivery details.

• Do not make any modifications to an order, i.e. add or remove items, on the Shopify store, which is already created on the Eshopbox workspace.

  Eshopbox suggests you cancel the existing order on the Shopify store and create a new order.

• Do not update product information such as MRP price, HSN code, tax code, weight, and dimensions, as these changes will not be reflected in Eshopbox. You will need to manually edit these details for each product in the "Edit Settings" section on Eshopbox.

• Do not select automatically fulfil orders under Order processing > Checkout. Select Don't fulfill any of the order's line items automatically.

  

• Do not select the Restock item manually checkbox while issuing a refund.

  

By keeping these tips in mind and remaining proactive with your store's operations, you can set yourself up for success and ensure that your customers have a great shopping experience every time.