Setting up your Unicommerce account

Setting up your Unicommerce account

Setting up your Unicommerce account is an easy-to-follow four-step process. You need to follow the below-given steps to set up the same.

Step 1 → Create an account

If you do not have an existing Unicommerce account, you need to reach out to your Eshopbox Customer Success Manager via Messenger. Creating an account is a quick process, but it may take up to 2 business days for the entire account to be set up. If you have an existing Unicommerce account, you can proceed with the next step of creating facilities.

Step 2 → Adding facilities

Once you are ready with your Unicommerce account, you need to raise a ticket on Unicommerce to add facilities.

For each Eshopbox fulfillment center, you need to create a separate facility in Unicommerce, so you can create multiple facilities in Unicommerce. Learn here how to add a facility in Unicommerce.

While adding any facility in Unicommerce, you need to keep a check on the following points:

  • Shipping package prefix: Since the shipping package prefix acts as a unique channel order ID in the Eshopbox workspace, it is mandatory to use a unique prefix for each Unicommerce facility.

    The best practice is to use a combination of your Eshopbox workspace and the fulfillment center code. For example, KAPASKRAFTAGGN or KAPASCRAFTCMUM, where KAPASCRAFT is the workspace name and AGGN or CMUM is the Facility code for Gurgaon and Mumbai, respectively.

    Also, you need to get it verified with your Customer Success Manager before proceeding.

  • Traceability level: You need to set the traceability level for the facility as SKU level for proper inventory sync and updates.

  • Shelf: You need to add a Default shelf for every Unicommerce facility as all the inventory updates will be done on the same.

  • The facility should be enabled for web-based putaway. This is required to restock the inventory received from cancellations and returns. By default, it is set as a web-based putaway on your Unicommerce account, but if, in any facility, the Unicommerce app is used for putaway and picking, then you need to enable web-based putaway on your Unicommerce account.

  • Facility allocation rules: While configuring a sales channel, a condition expression is set against every facility by Unicommerce that helps in order allocation. This needs to be set at the facility level, i.e., every sales channel needs to be mapped individually with every facility.

Note: The Default allocation rule needs to be set as the last rule.

Step 3 → Create a user

While creating a user on Unicommerce, you must ensure that you provide Admin rights to the user. Learn here how to create a user in Unicommerce.

Note: You need to provide admin access to the new user for all the facilities created on Unicommerce.

  • Admin rights: The user with admin rights should be able to access Orders, Inventory, Products, and Channels.

Step 4 → Invoicing settings

Before creating a channel on Unicommerce, you need to create a billing party. Learn here how to add a billing party on Unicommerce.