Efficient catalog synchronization is the foundation of a smooth order fulfilment process.
Eshopbox’s Catalog Sync feature ensures that product details such as SKUs, dimensions, weights, and categories are consistently updated between your systems and Eshopbox.
By keeping product data accurate and consistent, you can reduce processing errors, improve operational efficiency, and deliver a seamless shopping experience for your customers.
Benefits
Accurate Product Details: Ensure all product attributes, such as weight, dimensions, and categories, are correctly synced to avoid order errors.
Error-Free Order Processing: Eliminate manual data entry issues by automating product data synchronization.
Reduced Operational Overhead: Save time and effort by avoiding the need to manually update product details across platforms.
Improved Customer Confidence: Provide precise product information on your sales channels, leading to higher trust and fewer customer disputes.
Use Cases
Launching New Products: Automatically sync new product details to Eshopbox when adding them to your system, ensuring immediate availability for order processing. Using the Create Products API, a new product should be created in the Eshopbox workspace. Each variant for a product should be configured as a separate SKU in the workspace.
For example, a t-shirt with three colours (variants) should be configured as three different products in Eshopbox.
Updating Product Information: Modify product attributes such as dimensions or weight in your system, and the changes are automatically reflected in Eshopbox to maintain consistency. If an existing product is updated in your ERP, you need to update the product in your Eshopbox workspace using the Update Products API.
Note: The SKU of a product in the Eshopbox workspace is non-editable and can’t be updated.
Handling Bulk Updates: Streamline bulk product updates for seasonal catalogs or promotional events without manual intervention. You can create multiple or update multiple products at once by using the Import jobs API to submit a CSV file of products.
Product availability: You can link the created products with the respective sales channel using the product availability feature or Mark Product available API. Learn here more about product availability.
Note: You can skip the catalog sync if you don’t want to manage inventory. In this case, the product will be auto-created in Eshopbox when an order or return is created in Eshopbox.