Help Centre | Handling Return Processing Exceptions

Handling return processing exceptions
Understanding draft returns
Draft returns refer to the returns received at the fulfilment location for which information such as order ID and expected return items are unavailable. Draft returns allow you to receive the returned items and restock their inventory after quality ...
Understanding and handling return exceptions
Once a return is received at the fulfilment location, quality checks are conducted. The inventory level is then adjusted based on the item's condition. Occasionally, certain exceptions may occur in your return journey, which can be Case A: Customer ...

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