Payment FAQs
Understanding bookkeeping for sales through E-commerce platforms
Managing your bookkeeping for sales through E-commerce operators like Amazon and Flipkart doesn't have to be complicated. In this article, you will learn how to keep your financial records organized and accurate. Create a ledger for the E-commerce ...
Viewing and editing payment terms
If you have configured payment terms for multiple service providers, Eshopbox allows you to filter them and make the list easier to manage. View payment terms details from the list From the sidebar of the Eshopbox workspace navigate to Settings > ...
Configuring payment terms
You need to configure your payment terms with the service provider in Eshopbox. This enables Eshopbox to calculate the due date for your payments. Once you have configured payment terms, Eshopbox will: Calculate the due date for each order Assign the ...
Why I am charged with "Shipping chargeback" from Amazon?
When you are selling on Amazon (Prime model), Amazon will charge a shipping fee from the customer. The invoice amount on your orders would be the sum of the price of the product, shipping charges and shipping tax. When you receive payments from ...
Why is the paid amount for my order greater than the invoice amount?
An invoice is generated for an order when the product is physically packed in the Eshopbox fulfilment center. The invoice amount is the amount paid by the customer. It is calculated using the formula below: Invoice amount = MRP - discount (if any) + ...
Why is my Tata Cliq order partially paid?
Some of your Tata Cliq orders might be in awaiting payment status with a partial tag. A partial tag means that you have not received full payment for those orders. Please note if the different amount is INR 49 or INR 79, this can be because the Tata ...
I have configured the payment terms, why is the due date for my orders not visible?
Payment terms are configured in the Eshopbox workspace to determine the due date for your orders. When an order is invoiced, Eshopbox assigns a due date to it. To calculate the due date, Eshopbox uses the information provided in the payment terms. If ...