In real-world fulfillment, shipment weight can sometimes vary slightly. These small variations naturally occur due to packaging materials, handling differences, or measurement inconsistencies between warehouse and courier systems. However, the billing logic treats these minor deviations as strict thresholds.
As a result, even a negligible increase in weight often operationally insignificant can push a shipment into the next pricing slab. This leads to a disproportionate increase in shipping cost relative to the actual change in weight, creating a gap between physical reality and billing logic.
To improve billing fairness and reduce unnecessary slab upgrades, Eshopbox has introduced Weight Cushioning (minor weight variance buffer).
In this article you will learn:
Weight cushioning is a small, predefined buffer (cushioning) applied at chargeable weight slab. It accounts for minor, unavoidable variations in shipment weight such as those caused by packaging or measurement differences.
This ensures that shipments are not pushed into a higher pricing slab due to insignificant weight differences, making billing more aligned with actual shipment conditions and improving fairness in cost calculation.
A cushioning of 60 grams is applied to each chargeable weight slab. If the extra weight is 60 grams or less, the shipment is still charged under the lower chargeable weight slab. This ensures that minor, unavoidable weight variations do not increase shipping cost.