Shipping damages refer to the partial or complete damages caused to any item in transit. There can be various reasons for this. Learn here how to raise a ticket to Eshopbox Support for reporting in transit damage.
Mentioned below are two possible reasons for shipping damages:
Improper product configuration.
Incorrect packaging of the order.
In this article, you will learn how to avoid shipping damages.
You can minimize shipping damages by following the guidelines below.
Proper product configuration: Whenever a product is created, ensure its product specification is configured correctly. This is done to ensure proper handling of the item in transit.
Optimum packaging of the product
Choosing the correct packaging box size: Make sure that the weights and dimensions of the item are mentioned correctly. This enables you to select the correct packaging box per the item's dimension.
Wrap every item accordingly: For items susceptible to breaking or spilling, you must select the wrapping accordingly. In case of any liquid/media, heat shrink sleeves or zip lock bags are advised.
Fill empty space with enough fillers: To restrict the item's movement within the packaging box and keep it intact, you must use appropriate and enough fillers. In the case of a liquid/ media, you must use any liquid absorbent material as filler.
If an order is being fulfilled from the Eshopbox fulfilment centre, then Eshopbox will pack the order provided you have
Configured the product’s specifications appropriately
Shared the packaging guidelines
Shared the packaging materials as per the guidelines