How to raise a ticket on Flipkart for failed to handover orders?
You need to raise a ticket on Flipkart to take action on a failed to handover order.
In this article, you will learn how to raise a ticket on Flipkart for failed to handover orders.
Steps to raise a ticket on Flipkart for failed to handover orders
You need to follow the below-given steps to raise a ticket on Flipkart for failed to handover orders :
Step 1: Log in to the Flipkart sales channel portal.
Step 2: From the header, navigate to the top right corner and click on Help > Contact Seller support
You need to choose a concern for which you want to raise a ticket.
Step 3: Click on Logistic-related queries/complaints to raise a ticket for the order with a failed pickup
Step 4: Choose your concern for the failed to handover order. If the pick-up is denied, then click on My orders could not be picked up due to a bar code scanning issue.
Step 5: Click on No, Create seller support ticket.
You need to provide the necessary details. You can also upload the orders in case you have multiple orders.
Step 6: Click on Create Ticket.
You will get a ticket number to track the status of the raised ticket.
You can easily check the status of the raised ticket on the sales channel portal.
To do so, go to Help > Create Seller support > My tickets
