Eshopbox shipping elevates customer experience by offering
These features streamline the order fulfilment process, enhance customer trust, and reduce operational inefficiencies.
Accurate Serviceability Checks
Instantly validate whether a customer's pincode is deliverable.
Prevent failed deliveries and improve operational efficiency by verifying serviceability during the checkout process.
You can also verify the available payment methods for a specific delivery pincode, allowing you to manage payment options effectively during order placement.
Eshopbox has multiple shipping modes such as Express, Standard, and Prime. The API will provide serviceability details across all shipping modes. To display this to your customers, you can validate the serviceability based on the shipping mode opted by you.
Example: A customer attempts to place an order to a remote location. By integrating the Pincode Serviceability API, you can alert the customer immediately if the delivery is not possible, preventing order cancellations later.
Eshopbox recommends you to
Integrate the Pincode Serviceability API during the address entry phase, so customers are alerted if a delivery location is undeliverable before checkout is completed.
Integrate the API on the product detail page that will help the customer to enter the pincode to check the pincode serviceability.
Set the customer's payment options based on the payment methods provided by the Pincode Serviceability API.
Transparent Shipping Charges
Display exact shipping costs to customers during checkout for better clarity and reduced order cancellations.
Build trust with customers by providing transparency in the shipping process, leading to fewer abandoned carts and more successful transactions.
Example: During a flash sale, customers often abandon carts when they encounter unexpected shipping charges. By integrating the Rate Calculator API, you can display accurate shipping rates upfront, reducing cart abandonment.
Eshopbox has multiple shipping modes such as Express, Standard, and Prime. The API will provide shipping charges across all shipping modes. To display this to your customers, you can:
Show the shipping charges based on the shipping mode opted by you or.
Show the shipping charges for all shipping modes and enable customer to opt in case you have opted for all the shipping modes.
Eshopbox recommends you to
Integrate the Rate Calculator API on the checkout page to dynamically calculate and display accurate shipping charges based on the customer's location, order weight, and dimensions.
Use the API during cart review to inform customers about shipping costs early, improving their purchase decision-making process.
Update shipping charges dynamically for multi-item orders to ensure pricing accuracy as cart contents change.
Reliable Delivery Timelines
Provide realistic delivery dates at checkout, ensuring transparency and helping customers plan effectively.
Proactively communicate any potential delays to maintain customer trust and satisfaction.
Boost confidence in your brand by delivering on promised timelines, reducing complaints and returns due to late deliveries.
Example: A customer orders a product for an upcoming event and needs to know if it will arrive on time. By using the Estimated Delivery Date API, you can provide a precise delivery date, helping the customer plan better.
Eshopbox has multiple shipping modes such as Express, Standard, and Prime. The API will provide serviceability details across all shipping modes. To display this to your customers, you can:
Show the estimated delivery date based on the shipping mode opted by you or.
Show the earliest estimated delivery date in case you have opted for all the shipping modes.
Eshopbox provides multiple ways to calculate and display Estimated Delivery Dates (EDD) based on your business requirements. You can select the approach that best fits your fulfilment strategy.
Based on Pickup & Drop Pincode
Best for: Fixed pickup locations or when you decide on the pickup location in case of multiple fulfilment centres. Learn more about this API.
You provide the Pickup Pincode and Delivery Pincode in the API request.
Eshopbox calculates and returns the estimated delivery date based on serviceability and shipping mode.
Recommended when your fulfilment locations are pre-determined.
Based on Product ID & Drop Pincode
Best for: Businesses fulfilling orders from multiple warehouses based on inventory availability. Learn more about this API.
You provide the Product ID and Delivery Pincode in the API request.
Eshopbox determines the optimal fulfilment centre and provides the estimated delivery date.
To use this method, the product must be created in Eshopbox.
Based on Product Details & Drop Pincode
Best for: Businesses that don’t have product data in Eshopbox. Learn more about this API.
You provide the Shipment Weight & Dimensions along with the Pickup Pincode and Drop Pincode in the API request.
Eshopbox calculates and returns the estimated delivery date based on serviceability and shipping mode.
Recommended when product details are available but not stored in Eshopbox.
Authentication & API Access
All these APIs require authentication using API keys generated in your Eshopbox workspace. Learn more about API authentication.
Eshopbox recommends you to
Integrate the Estimated Delivery Date API on the product detail page and checkout page to show customers the delivery timeline before they place an order.
Use the API on the order confirmation page to display the delivery timeline clearly.
Integrate the API on the product detail page that will help the customer to enter the pincode to check the estimated delivery date.
