Depending on the status of the order, you can update the following details of an in-transit order.
If the order is in transit, you can only update the payment mode. Learn here how to update the payment mode of an order.
Note: The payment mode can only be updated for a COD order.
For failed delivery orders, both you and the customer can update customer details such as address and contact number to reschedule the delivery. Learn here how to update delivery details for failed delivery orders.