Removals refer to the process of removing inactive inventory from the fulfilment location. A removal is created to send back any inactive inventory to the vendor for refurbishment or disposal.

Inactive inventory can be referred to as any inventory that is in non-sellable condition. A removal can be created for any of the following types of inactive inventory:

• Non-sellable inwards: QC failed items received in a consignment.

• Overage: Incorrect items received in a consignment.

• Non-sellable returns: QC failed items received in returns or a return which does not belong to your brand.

• Non-sellable transfers: Items moved from sellable to non-sellable during internal inventory audit due to any reason.

In this article, you will learn

• The status journey of a removal

• How to schedule the pickup of a removal?

Understanding the Removal status journey

• Once the packing starts for any removal inventory at a fulfilment centre, the status is updated as Processing.

• Once the removal is packed and ready for handover, the status of the removal is updated as Packed.

• You need to schedule the pickup of the packed removal from your Eshopbox workspace. Learn here how to schedule the pickup of a removal. Once the pickup is scheduled, its status is updated as Scheduled on the workspace.

• Once the scheduled removal is handed over to the courier partner, the status is updated as Dispatched. Once a removal is confirmed and packed at the fulfilment center you need to schedule the pick up of the same on your Eshopbox workspace.

Scheduling the pickup of a removal

To schedule the pick up of removal, you need to follow the below-given steps:

• Step 1: Log in to your Eshopbox workspace.

• Step 2: From the header, navigate to Inventory > Remove inactive inventory > All removals.

  

• Step 3: Select the removal that is in the Packed status for which you want to schedule the pickup.

  

  You will be redirected to the Track removal page.

• Step 4: Scroll down to the Schedule your order section.

  

• Step 5: Select the Date and Available time from the slots on which you would like to schedule the pick up of the removal.

• Step 6: Upload the following details:

  • Invoice/ Stock transfer note

  • Invoice/ Stock transfer number

  • Eway bill

    

• Step 7: Click on Schedule Removal.

The pickup will be scheduled for the removal, and the status will be updated as Scheduled.