Import Orders

Import Orders

The import orders feature allows you to add multiple orders to your Eshopbox workspace using a CSV file. This is useful for any sales channel that is neither integrated directly with Eshopbox nor using listing tools like Unicommerce.

You can also upload documents like shipping labels and invoices while importing orders, which is helpful for orders not delivered using Eshopbox shipping.

In this article, you will learn how to import orders in bulk on your Eshopbox workspace.

Steps to import orders

To import orders in bulk, you need to follow the below-given steps:

  • Step 1: Log in to your Eshopbox workspace.

  • Step 2: From the header, navigate to Orders > All Orders.

  • Step 3: You will be redirected to the Orders page. Click on Import.

  • Step 4: Click on Create new orders.

  • Step 5: Select the sales channel from the dropdown for which you want to import orders.

    Note: You can also create a custom channel in case of a custom integration.

  • Step 6: Select the fulfilment location from the dropdown where you wish to import orders.

    Note: For the below sales channels, the fulfilment centre is mandatory:

    • Flipkart

    • Myntra

    • Tata Cliq

    • Amazon

  • Step 7: Click on continue.

  • Step 9: Upload the CSV file and click on submit.

An import status report will be generated. You can identify the import status, including errors (if any) from this report.

To download this report, from the header navigate to Files > Imports.

The status of the import can be:

  • Completed: This status tells you that you've successfully created the order(s) in Eshopbox.

  • Failed: This status tells that you've failed to create an order due to missing/incorrect details in the CSV. Download the import status report to identify the reasons for failure. Learn here how to troubleshoot CSV template errors.