To make products available to Amazon, inventory updates need to be pushed successfully from Eshopbox. When this does not happen, you will receive one of the below-mentioned errors. Further ahead in this article, you will learn how to troubleshoot these errors.

Error

How to fix it?

Invalid input '8907819900786' for parameter 'SkuId'

You need to verify if the SKU in Eshopbox matches the seller SKU of your product listing on Amazon.

Duplicate request found for '202109222111166084' 'ClientSequenceNumber'

You need to escalate this to the Eshopbox support team.

Requested operation is already in progress for 'SkuId' 'XL10D3GQSXK

You need to escalate this to the Eshopbox support team along with the ESIN of your product listing and a screenshot of the error.

Internal failure occurred, contact Amazon support","errorCode":"SC_00000"

You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error.

AmazonYojakaException: Network error communicating with endpoint

You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error.

Temporary failure occurred, retry operation

You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error.

Unable to execute HTTP request: Connection reset

You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error.

Unable to execute HTTP request: Read timed out

You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error.

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