To make products available to Amazon, inventory updates need to be pushed successfully from Eshopbox. When this does not happen, you will receive one of the below-mentioned errors. Further ahead in this article, you will learn how to troubleshoot these errors.
Error | How to fix it? |
Invalid input '8907819900786' for parameter 'SkuId' | You need to verify if the SKU in Eshopbox matches the seller SKU of your product listing on Amazon. |
Duplicate request found for '202109222111166084' 'ClientSequenceNumber' | You need to escalate this to the Eshopbox support team. |
Requested operation is already in progress for 'SkuId' 'XL10D3GQSXK | You need to escalate this to the Eshopbox support team along with the ESIN of your product listing and a screenshot of the error. |
Internal failure occurred, contact Amazon support","errorCode":"SC_00000" | You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error. |
AmazonYojakaException: Network error communicating with endpoint | You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error. |
Temporary failure occurred, retry operation | You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error. |
Unable to execute HTTP request: Connection reset | You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error. |
Unable to execute HTTP request: Read timed out | You need to escalate this to the Amazon support team at smartconnect-support@amazon.com along with the location ID, merchant ID, Amazon SKU and a screenshot of the error. |