This article will outline the tasks that you need to complete to set up Myntra with Eshopbox.

Before you start

  • Make sure you have an active Myntra seller account

  • Make sure you have an active Eshopbox workspace

  • Make sure you have added Eshopbox fulfilment centres as locations in Myntra

  • Make sure products listed on Myntra are created in Eshopbox

Follow the below steps to set up Myntra with Eshopbox:

Step 1: Install the Myntra app

To begin with, you will need to install the Myntra app in Eshopbox. Installing the Myntra app allows Eshopbox to access your Myntra account. Follow the below steps to install the Myntra app in Eshopbox

  • From the sidebar of the Eshopbox workspace, navigate to Apps

  • Click on the Myntra app

  • Click on the 'Install app' button.

Now, Eshopbox will be able to access your Myntra partner portal

Step 2: Connect your Myntra seller account

You need to connect your Myntra seller account to the Eshopbox workspace. This means you are authorising Eshopbox to access your Myntra seller account data, products, orders, and more.

  • Enter your merchant ID and secret key. You can contact Myntra to get the merchant ID and secret key for your seller account.

  • Click on 'Connect'

Step 3: Configure your fulfilment locations

You need to create locations in Myntra and configure them with Eshopbox. This enables Eshopbox to allocate your Myntra orders to the optimal Eshopbox fulfilment centre for order processing. This can be done by following the below steps:

  • First, you need to add Eshopbox fulfilment centre addresses as locations in Myntra.

  • Once you have added Eshopbox fulfilment centre locations on Myntra, navigate to Eshopbox workspace > Myntra app > Choose Eshopbox Fulfilment centre.

  • Toggle the button 'on' to associate the location created in Myntra to the Eshopbox fulfilment centre

  • You need to provide your Myntra Warehouse ID. You can get your Myntra warehouse ID by contacting the Myntra team

  • Click on 'Save'

  • Repeat this step for each fulfilment centre that you wish to use

Now, all your Myntra orders will be routed to the Eshopbox fulfilment centres you have configured.

Step 4: Make your products available to Myntra

Eshopbox allows you to manage the availability of your products on Myntra. You can make your products available either automatically or manually.

Option I: Manage product availability automatically

Toggle the button 'on' to allow Eshopbox to automatically make your products available on Myntra. This means Myntra products with matching SKUs in Eshopbox will be made available to Myntra.

Note: Make sure the seller SKUs configured with Myntra listings and the SKUs in Eshopbox are the same.

Option II: Manage product availability manually

When the toggle is 'off', Eshopbox will not make your products available to Myntra. This means you will need to manually make your products available to Myntra. Follow the below steps to make your products available:

  • From the sidebar of the Eshopbox workspace, navigate to Inventory > All Products.

  • Search the product using ESIN or SKU for which you want to manage the product availability.

  • Navigate to the availability tab from the detail page. Here you will be able to see all enabled sales channels, listing IDs and availability status.

  • Navigate to the Myntra sales channel.

  • You can manage the status of availability on the sales channel by toggling the button 'on' or 'off'.

  • If you have toggled the button 'on', this means the product is available on the sales channel, i.e the sales channel can read and track inventory updates of this product.

  • If you have toggled the button 'off', this means the product is not available on the sales channel, i.e the sales channel cannot read and track inventory updates of this product.

Note: Making a product available to Myntra from Eshopobox does not necessarily mean customers will be able to see your products. Product availability depends on multiple other factors like whether the product has adequate sellable inventory, whether the channel has delisted the product and more.

Step 6: Configure automation

Automation will help you easily streamline repetitive tasks and processes. Eshopbox allows you to sync inventory, orders and order updates automatically in Myntra.

6.1 Sync Inventory levels

Toggle this button 'on' to update inventory levels in Myntra. Whenever there is a change in inventory levels in Eshopbox, then corresponding inventory quantities in Myntra will be updated. The frequency of inventory updates will be dependent on the Eshopbox platform plan that you have subscribed to. In case of a stockout, inventory will be updated instantly.

If you choose to toggle the button off, then Eshopbox will not update inventory levels to Myntra. In this case, you need to manage inventory levels manually in your Myntra partner portal.

Few hygiene factors to keep in mind while manually updating inventory levels in Myntra:

  • Make sure you add inventory for each location configured in Myntra.

  • Update inventory as frequently as possible to avoid overselling.

Note: If you have turned the automation 'on', then turning 'off' the automation will stop any further updates to Myntra stock. If you want to stop selling on Myntra, you will have to make your stock zero for all products on your Myntra partner portal.

6.2 Create new orders

Toggle the button 'on' to create new orders in Eshopbox. This means if a new order is created in Myntra, then the same order would be created in Eshopbox.

6.4 Cancel orders

Toggle the button 'on' to cancel orders in Eshopbox automatically. This means if an order is cancelled on Myntra, then it will also be cancelled in Eshopbox.

If you choose to toggle the button 'off', then orders cancelled in Myntra will not be cancelled in Eshopbox automatically. You will need to manually cancel orders in Eshopbox by contacting your customer manager.


Note: Orders which have been fulfiled cannot be cancelled in Eshopbox.

6.5 Create returns

Toggle this button 'on' to create returns in Eshopbox for every return created on Myntra.

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