Flipkart charges payment collection fees for each order. The collection fee depends on the mode of payment - prepaid or postpaid and the selling price of the product. For prepaid orders, collection fees are based on the payment gateway used to process the payment and for postpaid orders, the collection fees are based on the cash collection charges. The collection fee is constant for all Flipkart sellers.
In this article, you will learn:
How to identify your rate card for Flipkart collection fees?
How to configure the fee in Eshopbox?
How to identify your rate card for collection fees
Follow the below steps to identify your Flipkart rate card for collection fees:
Login to Flipkart seller account using your credentials
From the top bar, navigate to Payments > Payments Overview
From the right side of your screen, navigate to Flipkart Rate Card
Select your business model and product category, then click on ‘Get rate card’.
Select the fees from the collection fee table and configure it in Eshopbox.
How to configure it on Eshopbox?
Navigate to Settings > Fees > Configure fee and follow the below steps to configure a fee.
Step I - Choose a sales channel
Select ‘Flipkart’ from the drop-down and click Continue.
Step II - Choose fee name
Select the ‘Collection fee’ from the drop-down and click Continue.
Step III - Define fee applicability
Configure if the fee values defined are tax inclusive or not. Select yes, if the fee amount configured in fee rules is tax inclusive. Also, select the tax percentage applicable to the fees.
Select the condition based on which Flipkart charge the fee. Configure this as - fee is charged when the order is shipped and reversed fully in case of a courier return.
Step IV - Set validity period
Select the validity period according to the time for which you are configuring fees:
Select ‘Definite’ if the fee is applicable for a specific time period. Here, you would have to select the start and end date for the fee.
Select ‘Indefinite’ if the fee is applicable indefinitely. Here, you will have to select the start date for the fee.
Step V - Configure fee rules
The collection fee depends on two factors - mode of payment and product selling price.
Configure the first fee rule (If condition):
Condition field: Select this as ‘Payment method’ from the drop-down.
Condition operator: Select 'Is' for this field.
Condition value: Select mode of payment from the drop-down for which the fee is applicable.
Configure the second fee rule (If condition):
Click on ‘+’ to add a new condition
Condition field: Select this as ‘Product selling price’ from the drop-down.
Condition operator: Select ‘Is’ for this field.
Condition value: Fill INR 'start value’ & ‘end value,’ where the start of the range is inclusive, and the end of the range is exclusive.
💡 In case there is no defined price range provided by Flipkart, you can leave it blank or provide the maximum selling price of the product.
Configure rule applicability (Then condition)
Apply Fees: Select ‘Type of fee’ from the drop-down, enter the ‘collection fee amount,’ and then select 'Per Order Item’ from the drop-down.
After configuring this rule, click continue. You will be redirected to the Eshopbox workspace to upload the fee rules in bulk as shown below:
Click on the download fees button and read through the file to understand how to configure the fee rule in the CSV template. This sample file explains how to configure fee rules. Now, upload the CSV file and your collection fees will be configured in Eshopbox. Eshopbox will now be able to calculate provisional fees and reconcile them against fees charged by Flipkart.