This fulfilment option is ideal when Eshopbox is fulfiling some of your Shopify orders.

When Eshopbox is fulfiling some of your Shopify orders, you have two options:

  • You want orders that meet certain conditions to be fulfiled by Eshopbox

  • You want Eshopbox to fulfil orders manually assigned by you

Option I: You want orders that meet certain conditions to be fulfiled by Eshopbox

In this case, Eshopbox will only import orders that match certain conditions defined by you.

When you want orders that meet certain conditions to be fulfiled by Eshopbox, you need to follow the below steps:

  • Create a dummy location in Shopify

  • Choose Eshopbox fulfilment locations

  • Define conditions for importing orders

Step 1: Create a dummy location in Shopify

You need to create one dummy location in Shopify to associate it with multiple Eshopbox fulfilment centres.

  • In your Shopify admin, navigate to Settings > Locations

  • Click on 'add location' in the top right corner of your screen

  • Create one dummy location in Shopify called 'Eshopbox India' using the exact information in the table below

  • Click on Save

Field

Information

Address

123 Street

Apartment, Suite, etc

Eshopbox

City

Mumbai

Country/Region

India

State

Maharashtra

Pincode

400101

Step 2: Choose Eshopbox fulfilment locations

You need to associate the dummy location created in Shopify with each Eshopbox fulfilment location.

  • Navigate to Eshopbox workspace > Apps > Shopify and click on 'Choose Eshopbox fulfilment locations'

  • Toggle the button 'on' to associate the Shopify location to Eshopbox fulfilment centres

  • From the dropdown, select Eshopbox India

  • Click on 'Save'

  • Repeat this step for each Eshopbox fulfilment centre that you wish to use

💡 When using a dummy location, inventory updates will be the sum of inventory of all Eshopbox fulfilment centres that you are using to fulfil Shopify orders. Let's say you have a product with SKU '123' and it is available in three Eshopbox fulfilment centres as shown:

SKU

Fulfilment centre

Inventory

123

Eshopbox GGN

10

123

Eshopbox MUM

15

123

Eshopbox BLR

12

In this case, inventory updates for the product with SKU '123' would be the sum of inventory of all three Eshopbox fulfilment centres — i.e. 10+15+12=37.

Step 3: Define conditions for importing orders

You need to apply conditions to filter your Shopify orders. Orders that match this condition will be imported by Eshopbox.

  • Visit the Shopify app in Eshopbox

  • Navigate to Set automation > Create new orders

  • Now you need to apply conditions to filter your orders in the 'Create orders' automation in the Shopify app. You can filter your orders using the following conditions — Shopify order tags, payment method, Shopify locations, and the state from which the order is placed.

  • Click on Save

Now, Eshopbox will only import orders that match the conditions defined by you.

Check out some intelligent ways to use order filters

You want Eshopbox to fulfil orders manually assigned by you

This is ideal when you want to manually assign specific Shopify orders that need to be fulfiled by Eshopbox.

If you are using multiple fulfilment centres to fulfil your Shopify orders, a preferential sequence of fulfilment centres for order allocation needs to be defined, known as fulfilment priority. This means deciding which fulfilment centre will process the order once it is placed on Shopify.

In this case, you need to decide who will set the fulfilment priority — Eshopbox or Shopify and follow the instructions to complete your configuration.

Eshopbox to decide fulfilment priority

This means that once you manually assign an order placed in Shopify to Eshopbox, Eshopbox will import the order and automatically route it to the optimal fulfilment centre for order processing. For Eshopbox to decide fulfilment priority, you need to follow the below steps:

  • Create a dummy location in Shopify

  • Choose Eshopbox fulfilment locations

  • Manually assign Shopify orders to Eshopbox

Step 1: Create a dummy location in Shopify

You need to create one dummy location in Shopify to associate it with multiple Eshopbox fulfilment centres.

  • In your Shopify admin, navigate to Settings > Locations

  • Click on 'Add location' in the top right corner of your screen

  • Create one dummy location in Shopify called 'Eshopbox India' using the exact information in this table below:

Field

Information

Address

123 Street

Apartment, Suite, etc

Eshopbox

City

Mumbai

Country/Region

India

State

Maharashtra

Pincode

400101

Step 2: Choose Eshopbox fulfilment locations

You need to associate the dummy location created in Shopify with each Eshopbox fulfilment location.

  • Navigate to Eshopbox workspace > Apps > Shopify and click on 'Choose Eshopbox fulfilment locations'

  • Toggle the button 'on' to associate the Shopify location to Eshopbox fulfilment centres

  • From the dropdown, select Eshopbox India

  • Click on 'Save'

  • Repeat this step for each Eshopbox fulfilment centre that you wish to use

💡 When using a dummy location, inventory updates will be the sum of inventory of all Eshopbox fulfilment centres that you are using to fulfil Shopify orders. Let's say you have a product with SKU '123' and it is available in three Eshopbox fulfilment centres as shown:

SKU

Fulfilment centre

Inventory

123

Eshopbox GGN

10

123

Eshopbox MUM

15

123

Eshopbox BLR

12

In this case, inventory updates for the product with SKU '123' would be the sum of inventory of all three Eshopbox fulfilment centres — i.e. 10+15+12=37.

Once you have configured locations in Shopify and associated them with corresponding Eshopbox fulfilment centres, you need to manually assign orders to be fulfiled by Eshopbox from your Shopify admin. Learn how to manually fulfil orders in Shopify.

Now, only Shopify orders that meet certain conditions will be fulfiled by Eshopbox.

Shopify to decide the fulfilment priority

This means that once you manually assign an order placed in Shopify to Eshopbox, Shopify will automatically route the order to Eshopbox fulfilment locations.

For Shopify to decide fulfilment priority, you need to follow the below steps:

  • Create locations in Shopify

  • Associate Shopify locations to the corresponding Eshopbox fulfilment centres

  • Configure fulfilment preferences in Shopify

  • Manually assign orders in Shopify

Step 1: Create locations in Shopify

You need to create locations in Shopify for each Eshopbox fulfilment centre that you are using.

  • In your Shopify admin, go to Settings > Locations

  • Click on 'Add Location'

  • Select the check box 'Fulfil online orders from this location

  • Enter the location name and the address of the fulfilment centre. You can find the exact address of the Eshopbox fulfilment centre by navigating to the Eshopbox workspace > Settings > Fulfilment centre

  • Click on 'Save'.

  • Repeat this step for each Eshopbox fulfilment centre that you wish to use

Step 2: Choose Eshopbox fulfilment locations

You need to associate each location created in Shopify to the corresponding Eshopbox fulfilment centre.

  • Navigate to Eshopbox workspace > Apps > Shopify and click on 'choose Eshopbox fulfilment locations'

  • Toggle the button 'on' to associate the Shopify location to Eshopbox fulfilment centres

  • From the dropdown, select each Shopify location with the corresponding Eshopbox fulfilment centre

  • Click on 'Save'

  • Repeat this step for each Eshopbox fulfilment centre that you wish to use

Step 3: Configure your fulfilment preferences in Shopify

You need to define the fulfilment priority for order allocation.

  • Navigate to Settings > Locations > Fulfilment priority > Edit fulfilment priority

  • Drag different locations created in Shopify into your preferred sequence. This will determine which locations are assigned new orders first. Shopify will only assign orders to locations with an adequate sellable inventory.

Once you have configured locations in Shopify and associated them with corresponding Eshopbox fulfilment centres, you need to manually assign orders to be fulfiled by Eshopbox from your Shopify admin. Learn how to manually fulfil orders in Shopify.

Now, only Shopify orders manually assigned to Eshopbox will be fulfiled by Eshopbox.

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