Eshopbox allows you to ship your orders in two ways — Standard and Express. Standard shipping is used for the delivery of shipments to customers according to standard turn-around times. Express shipping is used for faster delivery of shipments to customers according to express turn-around times.
💡 By default, Eshopbox will ship all your orders via standard shipping. If you wish to offer expedited deliveries to your customers, you can opt for express shipping.
Delivery Turn-around-times for standard and express
The time to deliver a shipment varies based on the delivery destination and shipping preference, i.e. standard or express. The table below will showcase turnaround times of both the shipping preference based on the shipping zone.
Shipping zone | Standard | Express |
Local | within 2 days | within 1 day |
Zonal | within 4-5 days | within 2-3 days |
Metro | within 4-5 days | within 2-3 days |
National | within 7 days | within 5 days |
Remote area | within 10 days | within 7 days |
How do I configure my shipping preferences in Eshopbox?
Eshopbox allows you to configure your shipping preferences by setting rules to determine whether an order is to be shipped via express shipping or standard shipping. This rule will automatically be applied when an order is created in Eshopbox.
You can configure shipping rules in Eshopbox by using the following five fields to segregate your orders:
Shipping zone: A shipping zone is a geographical region to which our carriers deliver or pick up the shipment. It is measured from where the package is shipped from (also called the point of origin) to its destination. In India, shipments can be delivered to one of these five zones as shown in the table below:
Shipping zone | Eligibility | Example |
Local | Intra-city pick-up and delivery | The customer places an order in Mumbai and it is shipped from a fulfilment centre in Mumbai. |
Zonal | Within 500 km from pick up or delivery location | The customer places an order in Delhi and it is shipped from a fulfilment centre in Gurgaon. |
Metro | Pickup and delivery location are based in metropolitan cities. | The customer places an order in Pune and it is shipped from a fulfilment centre in Mumbai. |
National | Not a local, zonal, or metro shipment and over 500km from pick up or delivery location | The customer places an order in Lucknow and it is shipped from a fulfilment centre in Mumbai. |
Remote area | Shipments to and from North East, Jammu & Kashmir, Himachal Pradesh and where origin to destination distance is greater than 2500 km. | The customer places an order from Jammu and Kashmir and it is shipped from a fulfilment centre in Mumbai. |
Order value: Order value is the total monetary value of the order that a customer has placed. If there are multiple items in an order, the order value will be the sum of the selling price of each item.
Chargeable weight: In ecommerce fulfilment, there are two ways to measure the weight — volumetric or dimensional weight and deadweight, where the higher of these two would be considered the 'chargeable weight.
Volumetric weight is calculated as LengthBreadthheight divided by 5000 where length, breadth, and height are in centimetres.
Deadweight is calculated as the sum of the weight of all items in the shipment and weight is in kilograms.
Payment mode: Payment mode is the medium through which the customer has made the transaction for his order. Payment mode could either be prepaid or Cash on Delivery (COD).
Delivery type: When an order is being delivered to the customer is known as forward delivery and when an order is returned to the warehouse is known as return delivery.
💡 You can apply filters for express shipping for forward and return delivery type, respectively.
Let's understand it with a few examples to use these filters:
Example I: You only want express shipping for prepaid orders with a value greater than INR 5,000.
To do this, you can define a set of two rules — one to segregate prepaid orders from your overall orders and the other to segregate the order value greater than INR 5,000.
Rule I: Select payment mode "is" Prepaid.
Rule II: Select order value "is greater than" INR 5,000.
Now, only prepaid orders with a value greater than INR 5,000 will be shipped via express shipping.
Example II: You only want express shipping for orders with chargeable weight less than 500 grams falling under the national zone.
To do this, you can define a set of two rules— one to segregate orders based on the chargeable weight from your overall orders and another to segregate the shipping zone as national.
Rule I: Select chargeable weight "is less than" 500 grams.
Rule II: Select Zone "is" national.
Now, only orders with a weight less than 500 grams falling under the national zone will be shipped via express shipping.
If you wish to use express shipping, reach out to your Eshopbox fulfilment expert at ship@eshopbox.com to set these filters.