You would want to modify the selling price of your products from time to time on different sales channels. You can do this by providing Eshopbox with the updated selling prices of your products and then select the sales channels on which the price needs to be updated.

Before you start

  • Make sure Eshopbox is the seller of record for sales channels where the price needs to be updated

  • Products are listed on sales channels

In this article, you will learn

  • How to update your product selling price on different sales channels

  • How to track your pricing update status

Steps to follow:

Step 1: Prepare the spreadsheet of your products with the modified selling prices

Download your inventory from the Eshopbox workspace. This spreadsheet will include all the details of your products.

Once you have downloaded the inventory, you need to finalise the selling price of your products. Next, add a column in the spreadsheet titled 'selling price' and start filling up the updated selling price of your products.

Only fill up the prices of products for which you want the selling price to be updated. If you leave the column empty against a product, it will continue to be listed on the previous selling price.

💡 The selling price of your products should always be lesser than or equal to the MRP of your products.

Step 2: Submit the updated product prices

Once your spreadsheet is ready, you can initiate a price update request through the selling price update form.

Few things to keep in mind while filling the selling price update form:

  • Select the sales channel on which you want to update the prices

  • In case you want to update the selling price of your products for a specific duration, select the time duration for which you want to change your product prices. Time-bound price updates are only possible for Amazon and Myntra

  • Attach the spreadsheet with the finalised selling prices

Once you have submitted the pricing request, you will receive a request ID on your email to track the pricing status of your products.

💡 If you want to update different selling prices on different channels, you will have to re-initiate multiple selling price update requests.

Step 3: Track the pricing status of your products

You will receive email notifications from Eshopbox informing you about the pricing status of your products — whether the pricing update has been successfully implemented or whether the pricing update has failed.

Understanding failed pricing update status:

Your pricing update request could fail due to the below-mentioned reasons:

Reason for failure

Next step

Sales channel error

Eshopbox will re-submit the updated selling prices of your products to the sales channel.

Breach of channel pricing guidelines

You need to re-initiate the selling price update request after taking corrective action.

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