ACCEPTABLE PRODUCTS AND USE POLICY

You agree to use Eshopbox Services according to this Product Policy and in compliance with all applicable laws and regulations.

In terms of this Product Policy, the following are strictly prohibited:

  • Intellectual property: Such products which infringe the patent, copyright, trademark, or other intellectual property rights should not be used to avail of the Services.

  • Hateful content: Any products that potentially promote violence against people based on caste, race, ethnicity, colour, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status.

  • Personal information: Any products that contain personally identifiable information, or confidential information, such as, but not limited to, credit card numbers, confidential national ID numbers, account passwords, medical records, employment records, or the like unless You have prior written consent from such person to whom the personal information belongs or who is otherwise authorized to provide such consent.

  • Child Exploitation: Any products that exploit or abuse children, including, but not limited to, images or depictions of child abuse or sexual abuse, or those that present children in a sexual manner.

  • Malware: Any products which contain or which are intended to transmit viruses or other malware or which are designed or intended to illegally or in an unauthorized manner gain entry to, harm or disrupt the data or operation of Our or a third party’s computing devices, networks, systems, infrastructure, or the like.

  • Illegal activities: Any products that contravene or that facilitate or promote activities that contravene, the laws or regulations of the jurisdictions in which You operate or do business or to which Your product is to be shipped.

  • Restricted items: Any products that are, or appear to be, restricted by law or regulation.

  • Terrorist organizations: Any products that promote, support or funding of, or membership in, any terrorist organization.

  • Usage of the Product which is at the sole discretion of Eshopbox may potentially lead to reverse engineering, misplaced projections, inflated billing and any other similar incidents.

PROHIBITED PRODUCTS

These are the types of products that, Eshopbox may deny handling:

Any products related to illegal activities or which are prohibited by law in the place of origin, the destination, or any sites through which the products travel;

Any products that are illegal in the state where our facility is holding inventory.

Products that require specific licenses/registration/ authorization to store or distribute or handle.

Some of such examples are as follows:

  • Live plants and animals;

  • Alcoholic beverages;

  • Ammunition & firearms;

  • Tobacco;

  • Pharmaceuticals;

  • Explosive or hazardous products;

  • Precious metals (gold, silver, etc.)

LIST OF BANNED OR PROHIBITED PRODUCTS

  • Oil-based paint and thinners (flammable liquids)

  • Industrial solvents

  • Insecticides, garden chemicals (fertilizers, poisons)

  • Lithium batteries

  • Magnetized materials

  • Machinery (chain saws, outboard engines containing fuel or that have contained fuel)

  • Fuel for camp stoves, lanterns, torches or heating elements

  • Automobile batteries

  • Infectious substances

  • Any compound, liquid or gas that has toxic characteristics

  • Bleach

  • Flammable adhesives

  • Arms and ammunition

  • Dry ice (Carbon Dioxide, Solid)

  • Any Aerosols, liquids and/or powders or any other flammable substances classified as Dangerous Goods for transport by Air

RESTRICTED ITEMS

  • Precious stones, gems and jewellery

  • Uncrossed (bearer) drafts/cheque, currency and coins

  • Poison

  • Firearms, explosives and military equipment.

  • Hazardous and radioactive material

  • Foodstuff and liquor

  • Any pornographic material

  • Hazardous chemical items

CONDITIONAL USE PRODUCTS

For the following types of products, the User must obtain written approval from Eshopbox prior to sending such product to our facilities. These types of products have unique characteristics that require special attention or limitations of service by Eshopbox and will require the User to sign a product-specific documents /addendum before they can be processed.

Eshopbox is not responsible for any processing delays or costs associated with a failure to obtain approval in advance for the following:

  • Hazardous and/or dangerous products, including:

  • Aerosols and flammable liquids

  • Perfumes and fragrances

  • Weapons and knives

  • Products that are subject to approval, certification, licensing or other regulatory requirements in the jurisdiction in which Shipwire will handle the products (e.g., without limitation, some products intended for internal consumption or application to a body)

  • Adult, “Adult use only”, adult-oriented, or adult-themed products requiring special handling including any products containing adult-themed packaging or images

  • Products containing perishables, or liquids of any kind

  • Posters or flyers which require rolling or packaging to prevent crushing

  • Temperature and pressure-sensitive products.

OTHER TERMS

Eshopbox may, at any time and with or without notice, remove any such products, and suspend or terminate Your account or Your access to the Services if You engage in activities that violate the terms of this Product Policy, including activities outside of Your use of the Services.

Eshopbox has the right, but not the obligation, to monitor or investigate any products and Your use of Our Services at any time for compliance with this Product Policy and our Terms and Conditions of Service, or any other agreement between You and Eshopbox governing Your use of the Services. Our determination of whether a violation of this Product Policy has occurred or may potentially occur will be final and binding, and any action taken with respect to enforcing this Product Policy, including taking no action at all, will be at Our sole discretion.

If You become aware of any product for which Eshopbox provides our Services that violates this Product Policy, please contact us at support@eshopbox.com so that Eshopbox can review the Product.

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