For every sold item, you have to pay a commission fee to Amazon. Amazon deducts a percentage of the total sales price (including any delivery or gift wrap charges) as a commission fee. The commission fee percentage varies by category.

The study of this article will help you to know:

  • How to identify your rate card for commission fee?
  • How to configure it on the Eshopbox workspace?

How to identify your rate card for Commission fees?

  • To identify your commission fee, navigate to amazon.
  • Click on the pricing & fee section. You can see different fees charged by amazon on this page.
  • Go to fee calculator > Can't find your product? Choose from the list below to see the referral fee rate.
  • Select the category from the drop-down and configure this in the Eshopbox workspace.

How to configure it on Eshopbox?

Navigate to Settings > Fees > + Configure fee and follow the below steps to configure a fee.

Step I - Choose a portal

Select Amazon from the drop-down and click continue.

Step II - Choose fee name

Select the commission fee from the drop-down and click continue.

Step III - Define the condition

  • Configure if the fee values defined are tax inclusive or not. Select yes, if the fee amount configured in charge rules is tax inclusive. Also, set the tax percentage applicable to the fees.
  • Select the condition based on which contact charge fee. Configure this as when order is shipped and revered fully in case of courier return and 80% for customer returns.

Step IV - Set validity period

Select the validity period as definite or indefinite according to the time for which you are configuring fees.

Step V - Configure charge rules

Commission fee depends on either or both of the two condition field i.e., category and product selling price.

  • Configure the first filter:
    - Condition field: Select this as a category.
    - Condition Operator: Select 'is' for this field.

💡 Select multiple categories, if the same fee applies to multiple categories.

  • Click on '+ Add New Condition, configure the second condition:
    - Condition field: Select this as Product Selling Price.
    - Condition Operator: Select 'is' for this field.

After configuring this rule, click continue. Upload fee rules in the bulk screen will appear.

  • Apply Fees: Select percentage fee from the drop-down, fill 'commission percentage number,' then select per order item from the drop-down.

After configuring this rule, click continue. You will land to this page to upload fee rules in the bulk screen.

Click on the download fees button and read through the CSV to understand how to configure fee rule in the file that you need to upload. This sample file explains how to configure charge rules.

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