In the case of sellable inventory, the shipped quantity may differ from the ordered quantity.

The inventory is available on multiple sales channels. When you create a recall consignment for sellable inventory, Eshopbox allocates those inventory to the consignment. Eshopbox takes approximately 24hr time so that the inventory gets updated on every sales channel. Eshopbox does this so that inventory available on the sales channel can sync with the actual inventory.

During this period, Eshopbox may receive an order for the blocked inventory. Here, Eshopbox will give priority to the order received and make it ready to ship. This means the inventory for which Eshopbox fulfilled the order will get cancelled for the recall consignment. This will create a difference in ordered and shipped quantity.

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