Receivables are amount owed to you. Eshopbox creates a receivable for every order fulfilled from the Eshopbox fulfillment center. Receivables help you to reconcile payments for your receivables. For each receivable entry, you will see:
Invoice related information:
- Who is the seller
- Who is the buyer
- Receivable amount
Order related information:
- Sales channel
- Order ID
- Name of the product, and
- Payment methodPayment status
- Paid: Eshopbox moves a receivable to paid when the payment received is greater than or equal to the expected receivable amount.
- Awaiting Payment: By default, Eshopbox creates all receivables with this status. When payment received or refunded is in full, the receivable moves to a different status.
- Refund: Eshopbox moves a receivable to refund when the entire payment received is refunded. In case the refund amount is higher than the payment received, the receivable moves to Awaiting payment status.
Proceeds Info
- Sales: This is the invoice amount. If there are multiple quantities in for an ESIN in order, you will be able to see respective ordered quantity against it as well
- Refund: This is an amount refunded to the portal. The amount gets deducted in case the product returns either due to the courier return on a customer return.
- Net paid to date: Amount that you have received till the current date. Please note that cases where you have received the amount and then it is deducted from you, then you will not see payment received here
- Pending payment: This is the amount awaited from the portal.
- Calculated formula: pending payment = Sales + refund - Net paid till date
- Payment settled: This field shows that you have received the expected amount, i.e., pending payment is zero
How do the receivable works?
The below workflow will explain how Eshopbox creates records and reconciles your receivables.
Here’s a quick breakdown of each of the steps to represent the flow of receivables:
Eshopbox creates a receivable for each invoiced product in an order.
By default, Eshopbox creates each receivable in awaiting payment status.
Eshopbox assigns an overdue tag if the due date crosses.
You add a payout, and Eshopbox records a payment.
When the paid amount is less than the receivable amount, Eshopbox assigns a partial tag. There is no status change.
In case the paid amount is equal to or more than the receivable amount, the receivable moves to a paid status.
When you add a new payout with a refund amount or if it is within the same payout report, Eshopbox records it as a refund. The receivable moves to a refund status. This status changes when all items in the receivable returns to Eshopbox.
Till Eshopbox receives the refund product at its fulfillment center, it assigns return expected quantity based on the ratio of paid and refund amounts.
When the Eshopbox receives the product, it is marked as return completed.
Glossary
Fulfillment center: A fulfillment center is a physical location from which Eshopbox fulfills orders. With each fulfillment center, you will see:
Address
Operating days and hours.
The area in sq.ft.